How can I add payment method and purchasing?

To be able to buy from Jawaker you need to add a payment method to your Google Account. You can add multiple payment methods (credit card, D...

The tokens I've purchased was not added on my account (Android)

When you make a purchase on the application, the bundle is added to your account immediately, but sometimes it may happen that the bundle is...

Why were the tokens I've purchased not added to my account? (iOS)

If you make a purchase from Apple Store and the bundle is not add to your account, please follow the steps below:1.Exit the application and ...

Can I buy tokens and items from social media platforms?

Be careful not to purchase any Jawaker products (Tokens, Items or Other Player's Acounts) from random social media accounts or any other ext...

Why can't I see the store or my purchases?

Payments are processed by Google through the Google Play Store, the problems you might encounter with purchases may vary. If you encounter a...

Why were tokens withdrawn from my account?

In-app purchases are non-refundable. This means that any refunded transaction made on your account will lead Jawaker to permanently ban the ...

Why can't I purchase from the store?

Incase you face an issue regarding token bundles not being available on the application's store, it may be due to purchasing laws and regula...

Where can I find my store?

The store contains all items owned by the player, in addition to the items that are purchased via offers. The store can be accessed throught...

what can I find in my store?

When you click on the store icon, three main icons will appear:1.Offers: It contains all the offers that can be purchased from the store, if...

What are the quick chats and where can I find them?

Live chat is a feature of in-game chatting, consisting of short phrases that are used within the game as a form of communication between pla...

How can I switch and activate the quick chats?

By changing and activating short conversations, you can choose the available phrases that you can use during the game. These can be accessed...

What are the emotes and how can I use them?

Emotes exist to make the communication process easier between players during games, they are animated faces that are used within the game. T...

how can I switch and activate the emotes?

All emotes are shown during games, but if you want to pick the emotes that appear at the beginning of the list, you can do so by following t...

Where can I find an item was sent to me?

Items that have the send feature can be sent, and if an item has been sent to your account, you can find in your items through:1. Enter your...

How can I activate an item?

Items are automatically added to your account. These items can be found by following thr below steps: 1. Click on the store icon on the...

What is the expiry date for my items?

Some items have a specific validity period, as the expiration date is the date by which items will remain in your store until its activated....

Where can I find my purchases? (Android)

You can find your purchase history on your Android device by:1.Click on the following link, click here.2. Take a screenshot and provide the ...

Where can I find my purchases? (iOS)

You can find your purchase history on your Apple device through:1.Open iTunes on your computer.2. Select your username (it should be your em...

What are tokens and how can I use them?

Tokens are Jawaker’s virtual currency, which can be used to purchase many features available on the application, these items include:1. The ...

How can I purchase Tokens?

Purchasing tokens through the application is simple, all you have to do is:1.Enter the Store.  2. Choose the bundle you want to purchas...

How can I gain free Tokens?

You can get free tokens by:1.Receiving tokens from your friends.2. Entering the free competitions created by Jawaker, which are available da...

How can I send Tokens to someone?

Tokens can be sent to any Jawaker account by deducting the amount from your account and add them to the receiver account. You can send token...

How can I know my Tokens balance?

The tokens bar is instantly updated whenever tokens increase or decrease, and the token balance appears in the middle of the top bar located...

Why can't I send tokens?

Some accounts do not have the sendting tokens feature available, as it is limited for certain accounts. As soon as it is available on your a...

What is Basha feature how can I benefit from it?

The Basha is a feature that is added to the account. It can add the following benefits to your account:1.Earn more experience points.2. The ...

How can I get free Basha?

You can get free Basha valid for one day if you play five full games during five consecutive days and fully complete them without leaving th...

How can I join Basha?

You have to buy the Basha feature in order to enjoy it for a period of time longer than a day, you can do so by following the below steps:1....